CRM systems structure your data based on input parameters, automate many routine processes, and are generally an indispensable tool. But what if the budget is limited, and you do not wish to spend a lot of money on a new service? Let’s explore the example of the free Teamsale CRM to see how to get a premium service with a minimal budget.
Quality and modern service increase trust in a business, don’t they? Customers receive a service, you earn revenue – a win-win. However, considering the growing competition in all industries, time can play a crucial role. Customers who receive an instant response or service are more likely to return and recommend the service to their friends.
The decision to implement a CRM is an important step for your business, marking a clear "before" and "after" in your approach to telephony. If you haven’t yet decided whether a CRM system is right for you, we’ll highlight its advantages, because it’s an investment in your time and peace of mind, helping you provide even better service.
Firstly, it's convenient. Within a single interface, you can access client information, view their contact history with you, create tasks or deals, and call them with just one click directly from your browser. Moreover, if a client initially reached out about a purchase and later needed information from another department, you can transfer the call to the responsible person. This way, they won’t need to waste time gathering interaction details again. All they have to do is open the client’s card.
Secondly, it simplifies the creation of personalized offers and selling additional features. Based on the client’s history, you can analyze which products or services they use and suggest solutions that improve their workflow. This not only boosts customer loyalty but also increases the average transaction value.
Thirdly, it improves customer service. With the various CRM features we’ll discuss later, you can monitor your team’s performance and quickly resolve any conflicts.
But often, the cost of such a valuable business service becomes a concern. Many services offer CRM systems with a monthly subscription fee and additional charges for each new feature. But what if the budget is limited? Is it possible to find a high-quality solution without excessive expenses?
Zadarma operates on a freemium business model, allowing you to connect a CRM system along with a cloud PBX for free, helping attract and reach a larger number of clients.
Terms of use for Teamsale CRM
Immediately after registering on the website, the CRM along with the Zadarma PBX is free for 2 weeks so that you can test their functionality. In the future, to extend the service, you will need to regularly top up your account with any amount, at least once every 3 months. You can use the funds in your account for calls or to connect a virtual number.
When you top up with a large amount in a single payment, Teamsale CRM + PBX will be free for 6 or 12 months. If, for any reason, you are unable to top up your account during this period, the service will switch to a paid plan at €4 per month. With your next top-up, the CRM will become free again.
We recommend considering the price plans, if you need to connect many employees or make many calls throughout the month. In the Office and Corporation price plans, the CRM is always free..
Why should you choose Teamsale CRM?
- Cost: this is the only CRM system integrated with telephony and PBX. Teamsale CRM is provided for free, without a monthly subscription fee, as long as you regularly top up your account. Why is it free? Because we operate on a freemium model – you pay for the connected number and outgoing calls/SMS, while other services are free;
- intuitive interface and easy setup;
- integration with various tools, such as Google Calendar, email campaigns, and more;
- customization – the ability to create custom tags, widgets, and personal permission settings for your team;
- Integration of call analytics into the business.
What features can you get with Teamsale CRM?
By connecting Teamsale CRM, you can access and use the same features available in the PBX. Let's take a closer look at them:
- call analytics and speech recognition - an essential feature for resolving conflicts and training staff. A call recording is transformed into text in just a few seconds, which can later be used for analysis with the help of special filters and predefined templates. For example, identifying stop words, obscene language, mentions of competitors, and more;
- call tracking - a feature that allows you to assess the effectiveness of marketing channels. Call tracking can be of two types: dynamic (suitable for online advertising) and static (for offline channels);
- call recording;
- cloud storage for storing call recordings;
- video conferencing with the ability to communicate with up to 100 participants simultaneously;
- integration with Google Calendar – Teamsale CRM offers two-way task synchronization with Google Calendar: create events in Teamsale, and they will be automatically added to Google Calendar, and vice versa;
- email newsletter - In the CRM, you can set up the sending and receiving of emails by integrating with popular email services;
- callback widget;
- customer import– If you want to switch to using Teamsale CRM and already have an established customer database, you can easily import them into the system;
- phone database update (HLR lookup) - a service that allows you to check the activity of a phone number in the network (whether it is in roaming or deactivated by the operator). This feature helps reduce your call budget, as you can verify the validity of your existing number database and avoid making calls to non-existent or inactive numbers;
- price plans, containing virtual numbers – these plans include outgoing calls for the selected region (currently these regions are: Ukraine, EU, USA/Canada, Kazakhstan, Americas, World, Switzerland, Israel), additional storage for call recordings, extra free minutes for speech recognition, and an increased limit for video conference participants. Tip from Zadarma: when you activate a price plan (monthly or annual), the PBX and CRM will alwayswork for free, without any limitations.
Earlier, we already described the advantages of a CRM system and why it should be used for business in our blog.
We have created a detailed guide for you on how to set up Teamsale CRM, as well as integration with various services. If you have any questions, you can contact our support team, which is available 24/7, without days off. Support is offered in 8 languages: Ukrainian, English, Spanish, French, German, Portuguese, Polish, and Russian. Join our Team and boost your Sales!
